TEACHER OF THE UNIVERSITY AS A SUBJECT OF MANAGEMENT OF PEDAGOGICAL CONFLICTS


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Abstract

The article reveals the essence of the process of management of pedagogical conflicts arising in the university, which is realized through the functions of foresight, prevention, management organization, the resolution of pedagogical conflict. The conditions are considered that must be met by a University lecturer, playing the role of the subject of management of pedagogical conflict: to grasp the objective reality of the conflict; to influence the conflicting parties, turning the conflict into a source of self-regulation and self-development; use a variety of resources, leading the conflicting parties to an open and constructive discussion of claims, complaints, differences. The main rules of mediation in the settlement of pedagogical conflicts are described. The methods of solving conflicts arising in the educational process, preferred by university teachers are analyzed.

 

About the authors

I. V. Nikulina

Samara National Research University

Author for correspondence.
Email: morenovsv@ssau.ru
ORCID iD: 0000-0002-7045-4310

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Copyright (c) 2017 Nikulina I.V.

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This work is licensed under a Creative Commons Attribution 4.0 International License.

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