SIMULATION PROCESS SERVICE CAR WITH AUTOMATIC BOOKING


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Abstract

The article describes a simulation model of the customer service
process at the car wash in VBA Excel environment.

About the authors

V. O. Levchenko

Department of Mathematics and Business Informatics, Samara University, 34, Moskovskoye shosse, Samara, 443086, Russian Federation.

Author for correspondence.
Email: morenov.sv@ssau.ru

R. A. Yanmurzaev

Department of Mathematics and Business Informatics, Samara University, 34, Moskovskoye shosse, Samara, 443086, Russian Federation.

Email: morenov.sv@ssau.ru

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