THE SPECIFICITY OF BUSINESS MANAGEMENT IN THE SERVICE SECTOR
- Authors: Kiriltsev V.T.1
-
Affiliations:
- Department of General and strategic management, Samara University, 34, Moskovskoye shosse, Samara, 443086, Russian Federation.
- Issue: Vol 7, No 2 (2016)
- Pages: 107–115
- Section: HUMANE RESOURCES MANAGEMENT
- URL: https://journals.ssau.ru/eco/article/view/5842
- DOI: https://doi.org/10.18287/2542-0461-2016-0-2-107–115
- ID: 5842
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Abstract
The article gives a definition of "management of business in the
service sector" and describe its differences from management of
business in the sphere of commodity production. For consumer services
introduced the concept of "forced" and "freely chosen". Attention
is drawn to the fact that end up buying freely selectable services
people buy yourself free time or the richness of its holding, which is
integral to a sociological category of "quality of life". Formulated a
necessary condition for active business development in the field of
freely chosen services in the national economy.
About the authors
V. T. Kiriltsev
Department of General and strategic management,Samara University, 34, Moskovskoye shosse, Samara, 443086, Russian Federation.
Author for correspondence.
Email: morenov.sv@ssau.ru
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