Vestnik Samarskogo universiteta. Ekonomika i upravlenie Vestnik of Samara University. Economics and ManagementVestnik Samarskogo universiteta. Ekonomika i upravlenie Vestnik of Samara University. Economics and Management2542-04612782-3008Samara National Research University435810.18287/2542-0461-2012-0-4-67-72UnknownMETHODS AND INSTRUMENTS USED IN MANAGEMENT OF INFORMATION AND KNOWLEDGE RESOURCESFilatovaA. V.morenov.sv@ssau.ruthe Dept. of Economy of the City and Municipal Management, Samara State University, Samara, 443011, Russian Federation.010420123467721205201712052017Copyright © 2012, Vestnik of Samara University. Economics and Management2012<p>In the article the methods and instruments of management of information and knowledge resources are viewed. The author describes management of information and knowledge processes as the processes of transfer, search and creation of new information and knowledge resources; the author also gives approach to its estimate.</p>information and knowledge resourcesmanagementtransfersearchcreation of information and knowledge resourcинформационно-знаниевые ресурсыуправлениетрансферпоисксоздание информационнознаниевых ресурсов