Formation of conflictological competence as a necessary component of management culture of the head of an organization


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Abstract

In the article the authors discuss the issues of solving topical issue of formation of conflictological competence of a head of a modern organization. In the article methods of formation of conflictological competencies of heads and workers of an organization are analyzed. Methodological support of the system of conflictological training is viewed. The authors of the article give examples of different conflictological tasks used at the carrying out of instructional trainings aimed at prevention of destructive conflicts and an occupational stress of personnel of an organization.

About the authors

O. Y. Kalmykova

the Dept. of Economics and Management of Organization, Samara State Technical University, Samara, 443100, Russian Federation.

Author for correspondence.
Email: morenov.sv@ssau.ru

N. V. Solovova

the Dept. of Theory and Methods of Professional Education, Samara State University, Samara, 443011, Russian Federation.

Email: morenov.sv@ssau.ru

Y. N. Gorbunova

Department of Economics and Management of an Organization, Samara State Technical University, 244, Molodogvardeyskaya Street, Samara, 443100, Russian Federation

Email: morenov.sv@ssau.ru

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